In a survey of over 30,000 people carried out by the Organisation of Consumers and Users (OCU), Honda came top for reliability. The brand received a reliability rating of 93/100 and a further 79% of survey respondents stated they would recommend a Honda vehicle. The Honda Jazz was rated as the top car in terms of reliability in the “utility” vehicles category. Other Honda models were also highly rated with the Civic, CR-V and Insight placing in the top 10 of most reliable cars in their respective categories.
Price, fuel consumption, practicality and reliability are key considerations for consumers when buying a car. The OCU survey focused on reliability to find out if owners had experienced breakdowns in the past year and to find out the type of problems drivers had experienced. From this data they established a reliability index which can be used to compare the likelihood of a breakdown between different makes and models on the market.
“Reliability and quality are synonymous with the Honda brand,” says Honda Motor Europe’s senior vice president, Philip Ross. “The results of the survey highlight the importance of the quality commitments Honda has made to its customers. It is important for Honda to ensure that customers can experience the joy of owning a Honda vehicle and enjoy driving them with the peace of mind that the cars are among the least likely to experience breakdowns.”
More information about the survey can be found at: https://www.ocu.org/organizacion/prensa/press-releases/2014/fiabilidad-auto.